RETURN ONLINE REQUEST

In order to return your item/s please fill in the below “Return Form”.
You must return the purchased item/s intact, in perfect conditions and complete of the original labels (including the original packaging).
In order to avoid receiving back the item/s in ruined conditions, take care of the packing of the purchased item/s. You must use an appropriate box to contain your item/s.
Once received the form information we will send a shipment label by email that needs to be printed and applied in the outer side of the box.
We will book directly the pick up possible on your favorite day (from Monday to Friday), please note that pick up usually is from 9:00 to 18:00 and you need to cover the entire hours.
For EU orders return is free, you will not charged of any additional costs and we will refund the amount in 5 working days after receiving the item.

RETURN FORM

ADDRESS INFORMATION FOR PICK UP